Privacy Policy
Last Updated: October 8, 2026
At Cart Flowy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or otherwise interact with our services.
By using the Cart Flowy website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly when using our website, including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Order details and purchase history
- Payment-related information
- Information submitted through contact forms
- Reviews, feedback, and other information you voluntarily provide
We may also automatically collect technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Website interactions
- Referring website or source
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Create and manage your account
- Send order confirmations and updates
- Provide customer support
- Process returns, refunds, and exchanges
- Improve our website and services
- Personalize your shopping experience
- Prevent fraud and unauthorized activity
- Maintain website security
- Send promotional communications where permitted
3. Payment Information
Payments may be processed through secure third-party payment providers.
Cart Flowy does not intentionally store complete credit or debit card numbers on its own servers. Payment information may be collected and processed directly by the relevant payment provider according to its own privacy and security policies.
4. Cookies
Cart Flowy uses cookies and similar technologies to improve your shopping experience.
Cookies may help us:
- Remember items in your shopping cart
- Maintain your shopping session
- Remember your preferences
- Keep you signed into your account
- Understand website usage
- Improve website performance
- Support marketing activities
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Analytics providers
- Customer support services
- Fraud prevention services
- Marketing and communication providers
We may also disclose information when required by law or when necessary to protect our customers, business, website, or legal rights.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, meet legal requirements, resolve disputes, prevent fraud, and enforce our policies.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
- Object to certain processing activities
- Request information about how your data is used
For privacy-related requests, contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Cart Flowy is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
10. Children’s Privacy
Cart Flowy does not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us, please contact us so that we can review the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the Last Updated date will be revised accordingly.
12. Contact Us
Cart Flowy
Phone: 0331 7014484
Email: support@cartflowy.com